Help
Find answers to your questions and learn how to make the most of Studrix
Getting Started
New to Studrix? Start here to learn the basics and get up to speed quickly.
FAQ
Find answers to the most frequently asked questions about using Studrix.
Title
Need personalized assistance? Contact our support team for help.
Security
Learn about how we protect your data and ensure your privacy.
Help Categories
Account Management
- • Creating Your Account
- • Managing Account Settings
- • Forgot Your Password?
- • Deleting Your Account
Word Lists & Vocabulary
- • Creating Your First Word List
- • Using OCR to Extract Text from Images
- • Editing and Managing Word Lists
- • Organizing Lists by Subject
Studying & Training
- • Starting Your Training Session
- • Training Multiple Lists Together
- • Understanding Training Modes
- • Viewing Your Study Progress
AI Features & Credits
- • Purchasing Credits
- • Generating AI-Powered Quizzes
- • Checking Your Credit Usage
- • Tips for Better AI Results
Troubleshooting
OCR Not Working or Inaccurate
- • Ensure images are clear and well-lit
- • Use high-contrast images (dark text on light background)
- • Try cropping the image to focus on the text
- • Check that the text is not too small or blurry
- • For handwritten text, ensure it's clearly written
Can't Log In
- • Double-check your email and password
- • Try resetting your password if you've forgotten it
- • Clear your browser cache and cookies
- • Try using a different browser or device
- • Check if Caps Lock is on
Pages Loading Slowly
- • Check your internet connection
- • Try refreshing the page
- • Clear your browser cache
- • Disable browser extensions temporarily
- • Try using a different browser
Payment or Credit Issues
- • Check that your payment method is valid
- • Ensure your billing information is correct
- • Contact your bank if the payment was declined
- • Try a different payment method
- • Contact support if credits didn't arrive
Still Need Help?
Our support team is ready to help you with any questions or issues you might have.
We typically respond within 24 hours during business days.
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