Centro de Ayuda
Guías paso a paso para ayudarte a aprovechar al máximo Studrix
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Preguntas Frecuentes
Preguntas comunes
Title
Obtener ayuda personal
Seguridad y Confianza
Privacidad y seguridad
Help Categories
Gestión de Cuenta
- • Creating Your Account
- • Managing Account Settings
- • Forgot Your Password?
- • Deleting Your Account
Listas de Palabras
- • Creating Your First Word List
- • Using OCR to Extract Text from Images
- • Editing and Managing Word Lists
- • Organizing Lists by Subject
Aprendizaje y Entrenamiento
- • Starting Your Training Session
- • Training Multiple Lists Together
- • Understanding Training Modes
- • Viewing Your Study Progress
Funciones de IA y Créditos
- • Purchasing Credits
- • Generating AI-Powered Quizzes
- • Checking Your Credit Usage
- • Tips for Better AI Results
Solución de Problemas
OCR Not Working or Inaccurate
- • Ensure images are clear and well-lit
- • Use high-contrast images (dark text on light background)
- • Try cropping the image to focus on the text
- • Check that the text is not too small or blurry
- • For handwritten text, ensure it's clearly written
Can't Log In
- • Double-check your email and password
- • Try resetting your password if you've forgotten it
- • Clear your browser cache and cookies
- • Try using a different browser or device
- • Check if Caps Lock is on
Pages Loading Slowly
- • Check your internet connection
- • Try refreshing the page
- • Clear your browser cache
- • Disable browser extensions temporarily
- • Try using a different browser
Payment or Credit Issues
- • Check that your payment method is valid
- • Ensure your billing information is correct
- • Contact your bank if the payment was declined
- • Try a different payment method
- • Contact support if credits didn't arrive
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