Centro Assistenza

Guide passo-passo per aiutarti a ottenere il massimo da Studrix

Help Categories

Gestione Account

  • • Creating an Account
  • • Account Settings
  • • Forgot Password
  • • Deleting Your Account

Liste di Parole

  • • Creating a Word List
  • • Using OCR (Image Upload)
  • • Editing Word Lists
  • • Organizing with Subjects

Apprendimento e Allenamento

  • • Starting a Training Session
  • • Training Multiple Lists
  • • Understanding Training Modes
  • • Viewing Progress

Funzionalità IA e Crediti

  • • Purchasing Credits
  • • Generating AI Quizzes
  • • Checking Credit Usage
  • • AI Feature Tips

Risoluzione dei Problemi

OCR Not Working

  • • Ensure good lighting when taking photos
  • • Keep text horizontal (not skewed)
  • • Use high contrast (dark text, light background)
  • • Avoid blurry or low-resolution images
  • • Try cropping to focus on the text area

Login Problems

  • • Check if Caps Lock is on
  • • Use 'Forgot Password' if you can't remember it
  • • Try logging in with Google if you used OAuth
  • • Clear browser cookies and try again
  • • Contact support if problems persist

Page Loading Issues

  • • Check your internet connection
  • • Try refreshing the page (F5 or Ctrl+R)
  • • Clear your browser cache and cookies
  • • Try a different browser
  • • Disable browser extensions temporarily

Credit/Payment Issues

  • • Check if your payment method is valid
  • • Ensure sufficient funds in your account
  • • Try a different payment method
  • • Contact your bank if payments are blocked
  • • Email support with payment details

Hai Ancora Bisogno di Aiuto?

Il nostro team di supporto è pronto ad assistervi con qualsiasi domanda o problema.

Rispondiamo tipicamente alle richieste di supporto entro 24 ore durante i giorni lavorativi.

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